The Platforms Engineer will administer, integrate, and optimise key business platforms, including ConnectWise, Freshdesk, Microsoft 365, and Azure; combining technical support, systems engineering, and process improvement to ensure platform performance, reliability, and scalability. The candidate will support both internal teams and customers by maintaining operational excellence and implementing automation to drive efficiency.
Job listings
Lead discovery, solution design, and delivery of Copilot capabilities—including agents and autonomous agents, Copilot Chat, and customer journey creation in Dynamics 365/Customer Insights—while ensuring enterprise-grade governance, security, and adoption. Lead end-to-end engagements to discover, design, prototype, and deploy Copilot solutions across Copilot Studio, Microsoft 365 Copilot, and Dynamics 365 Copilot.
$125,000–$150,000
USD/year
The IT Support Administrator will provide advanced technical support and systems administration in a fully remote environment, serving as the technical liaison between internal users and the Managed Service Provider (MSP) to ensure complex issues are resolved efficiently with strong communication skills.
UK
5w PTO
The Microsoft 365 Specialist role is pivotal in the continued adoption of Microsoft 365 within NEC Software Solutions, ensuring that the business best benefits from the extensive capabilities of the platform. The successful candidate will be delivering Microsoft 365 consultancy currently and have a broad knowledge of the whole Microsoft 365 ecosystem. Communication and collaboration are paramount to this role, working closely with internal stakeholders on a continuous basis, understanding their needs and identifying solutions that take advantage of Microsoft 365.
$100,000–$110,000
USD/year
The Technical Engineer plans, designs, executes, and implements client projects and IT solutions, requiring Tier 2 technical expertise, working independently on complex initiatives. They play a critical role in project implementation, maintaining the design and integrity of client IT systems, and providing long-term client support for managing and resolving escalated support issues. A strong commitment to exceptional customer service, expert problem-solving, and effective communication are needed.
Lead the end-to-end implementation of Microsoft Teams collaboration and voice solutions, including planning, design, configuration, integration, testing, and cutover. Assess existing UCC/voice environments and define migration strategies to Teams. Configure Microsoft 365 tenant, Azure AD, Conditional Access, SSO, and Directory Synchronization.