The IT Support Specialist role will contribute to help desk, system and computer support. Alongside the IT team, the IT Support Specialist will be responsible for certain tasks and special projects may be assigned in addition to required daily tasks. Main responsibilities include configuring and supporting laptops, troubleshooting issues, and providing remote connectivity support.
As a Systems Engineer in the IT team, you will work as part of an internal function that partners closely with stakeholders across the business, playing a key role in ensuring the seamless operation, integration and optimisation of critical systems within Form3. Hold responsibility for the maintenance, effectiveness and security of key internal systems.
The Systems Engineer will design, implement, and maintain enterprise Entra ID B2B collaboration solutions within the VA’s environments. This role involves technical oversight of system integrations, security configurations, and application support to ensure secure, scalable, and compliant B2B operations across VA agencies and partners. The engineer will collaborate with cybersecurity, support teams, and project managers to optimize system performance and security.
The Microsoft Entra ID Engineer will support inter-agency B2B collaboration initiatives, managing, maintaining, and securing Microsoft 365, Azure AD, and related systems, ensuring compliance with federal standards and VA policies. This role involves collaborating across teams to support site assessments, system integrations, security measures, and help desk operations related to B2B initiatives and data management.
This is a strategic, hands-on IT Manager role to lead the IT function in partnership with an outsourced IT services provider. The individual will ensure the delivery of reliable, secure, and compliant IT services across the organization. This role requires a leader who is just as comfortable setting long-term IT strategy as they are troubleshooting day-to-day issues and includes travel up to 15%.
Looking for passionate and talented individuals to join a dynamic team. Operating as a predominantly desk-based technician providing world class service and support for clients and colleagues, troubleshooting, and diagnosing IT issues within SLAs, providing remote support to clients and assisting in the monitoring and maintenance of their computer systems and networks.
The Service Desk Technician is responsible for providing technical support for service requests in a timely and professional manner to end-users, including all technology, managing relationships, overseeing inventory, and controlling facilities across varying time zones.
We are looking for a hands-on IT OPS Manager with leadership experience who wants to take the next career step without giving up their hands-on mentality. Further responsibilities include: Technical responsibility for our IT infrastructure (focus on IT helpdesk), ensuring the availability, performance and security of our office and IT systems, defining and implementing a future-proof cloud strategy.
To help continue our rapid growth and solve our clients’ toughest problems, Resultant needs a Help Desk Specialist to join the team. You may live in any time zone, but you will be required to work weekdays 8am - 5pm Eastern Time. This role provides tier 1 support to clients, escalates customer support requirements as appropriate, prepares desktops, laptops, and miscellaneous hardware for customers, and keeps customer documentation up-to-date and accurate.
You will be responsible for supporting all aspects of the IT systems and services, ensuring the security and integrity of computer operations and systems development. You will be well-organised, work exceptionally well with different people in different locations and time zones.